Order Processing & Dispatch
We begin processing your order within 24–48 hours of placement. Unless your order requires special handling, it will be dispatched within 2–3 business days.
Delivery Timeline:
- Most orders are delivered within 5–7 business days from dispatch.
- You will receive a tracking link via SMS/email, and for any updates, you can also WhatsApp us at +91 7578000034.
Shipping Charges
- Prepaid Orders: Free shipping pan-India
- Cash on Delivery Orders: ₹499 COD service charge (non-refundable)
Cancellations
- You may cancel your order within 24 hours of placement, provided it has not been dispatched.
- For urgent queries or cancellation requests, reach out to us via:
- WhatsApp: +91 7578000034
- Website Chat Support: Available via our site footer/chat widget
Shipping Coverage
- We currently ship only within India.
- International shipping will be launching soon — stay tuned via our newsletter or Instagram.
For any delivery-related assistance:
- Email: support@timelessheritageindia.com
- WhatsApp (Text only): +91 7578000034